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reputation-management

Online Reputation

The truth is your online reputation is critical to business success and with every month that passes; this becomes more important and relevant.

Extremely Fragile

The bad news is, online reputations are extremely fragile, they can crash and burn overnight. The good news is, we can fix that for you.

Online Activity

We can improve your reputation, get it positive and keep it there. We do damage control to minimize the impact of any negative online activity.

 

Online Community

that could hurt your online reputation and accentuate the positive, good activity that will make you and your company look good in the eyes of the growing online community.

 

We do it well and we do it fast. We are the experts in online reputation management and we get comprehensive, positive results. 

What is Online Reputation Management?

Reputation management started as a public relations term and is still a PR responsibility in day to day business. Given the growing importance of the internet as well as social media, online reputation management (ORM) has become increasingly more important.

It is a highly specialised field that manages the results a typical web user would come across if they were to search for your company or even you as an individual.

ORM monitors and measures the person, organization or brands’ online reputation to address negative issues or reputation damaging information and suppress this as much as possible. At the same time, it highlights the positive feedback and content to improve a viewer’s impression.

Why is Online Reputation Management so Important?

You have invested blood, sweat and tears, not to mention countless dollars building your company reputation and image. These days, the majority of consumers investigate a company online before and after a purchase.
The information they see first will largely influence their perception of the organisation. You want to ensure that what they see first is positive and enhances your company
not negative feedback or information that will put them off, possibly for life. Most people only look at the first few links that come up when they do a search. You want the good, positive links at the top and any negative information further down.

How is Online Reputation Management Achieved?

 Almost all companies will get negative publicity, bad reviews or unpleasant content from time to time. It is impossible to please all of the people all of the time. These days, one person behind a keyboard can spread a negative perception far and wide, very quickly. This information can linger at the top of search results for a long time if nothing is done about it.

Search Engine Results:

Search engine results as well as social media posts have to be constantly monitored and action taken to ensure that the first mentions of your company are favourable and not negative.

This is done by using search engine optimization (SEO) techniques, user metrics, influence and linking strategies. In this way, the positive listings move higher up the rankings while the negative information moves further down. As most people only look at the first couple of listings, they will have a much more positive impression of your company than they would if this was not managed effectively.

 

Search Engine Results

There are numerous ways to achieve this. Our team includes public relations experts, marketing gurus and SEO wiz kids. They will actively create and link local websites,  listings, press releases and testimonials to outrank and push down any negative results, leaving only good things at the top.

 This is not a once off project but an ongoing effort where these sites and positive links are constantly added to and promoted to maintain the momentum and keep them at the top of search results. This effectively shields you from the negative publicity that will come around again from time to time. 

 

Why it is Important to Use a Local Company

 Only a local company can fully understand the intricacies of the local online environment. The best marketing and SEO minds in the world could not help if they did not have a complete understanding of online behaviour and habits in your area.

We are the local experts with the knowledge and experience to optimize your business in the landscape in which you operate. What works well in the US, for example, is unlikely to work here.

Call us now so that we can analyse your current situation and provide you with an obligation free solution. Do not leave it too long as the sooner we can start working on the situation, even before you have any issues, the sooner we can ensure that the first impression online visitors have will be a positive one, encouraging them to do business with you.

We get measurable, tangible results that will improve your bottom line.

adwords-reklama

Google AdWords

Google AdWords - Pay-Per-Click Online Marketing (PPC)

 By means of paid for online marketing, your practice can target specific users online that are looking for your service in your area. This way you can achieve instant, immediate ranking for your practice and chosen keywords or phrases.

 Google is far and away the biggest, most popular search engine and they offer a range of affordable advertising plans that deliver results for very low costs. PPC or pay-per-click is the most common from of advertising they offer.

Get it right and it is a very cost effective means of marketing and will give you great visibility, drive the right people to your site and give you a good ROI. Get it wrong and you will waste a lot of money on wasted clicks.

With PPC, you target specific keywords and when people are searching for these words; your practice will come up at the top of search rankings. You will pay for each user that clicks through and view your site.

It is very specialised and requires experience and expertise in order to be effective.

Google Adwords Campaign:

 Call us today for a free, obligation free analysis of your current solution and a proposal to maximize your returns and results. What needs to be done for a Google Adwords Campaign?

Below are some of the techniques or experienced team use to optimize your PPC

Keyword analysis, selection and matching

Keyword bidding and quality scoring

Negative keyword selection

Waste minimization

Geo-targeting

Landing page optimization

Ad copywriting and Graphic design

Click-through rate

 

Mobile marketing

Video (YouTube) ads

Content network ads

Bing and Yahoo search networks

Dental marketing

Google Analytics, Webmaster Tool and Adwords tests

Budgeting strategy

Ad ranking plans and rotation scheduling

Ad extensions design

The most important aspect is to avoid waste by filtering out the unwanted visitors. This is where most inexperienced people or companies get PPC wrong, especially when the companies are not local. Our team of knowledgeable and experienced experts understand your market and the local market. They are experts in PPC advertising and will reduce waste in order to give you the maximum returns on your ad spend.

Ideally you want all aspects of online presence to be positive, relevant and targeted to the right people. This can only be achieved by experienced experts. Our team have the knowledge and skills to optimize your SEO, PPC and all other aspects of your online marketing.

 

It is not a simple procedure at all. Setting it up is not that hard but to it correctly takes skill, knowledge and experience. That way, the adverts are created correctly and placed correctly, aimed at the right people, at the right and in the right place. That will mean minimal waste. If target incorrectly most of your money will be completely wasted. Done right, however, and the ad will be fine-tuned to your exact target market and potential patients. Many of them will see the adverts and become patients as a direct result of the Google Ad.

Here are just a few of the things that have to be correctly decided on to get good results from Google Adwords.

Someone has to Create the advert, structure it correctly Select where the advert appears – (main Google listings, on other websites (Googles’  “advertiser” network) or a mix of the two. Select a geographical area for adverts to appear.

Select the key words and phrases that generate the adverts

Select the pages the advert links to when clicked.

Set the budget and resulting position the advert will appear. (This is a complex procedure but basically the higher your budget, relative to competitors, the higher your ranking position).

Google AdWords or PPC can give you instant ranking and results for a small outlay, if done correctly. It is so easy to one or two critical factors wrong and the result is that a lot of money is wasted.

Our teams are certified and experienced in dealing with Google Adwords. They also understand your practice, the local market and local online behaviour and habits. The skill set enables them to do a great job of your Google Adword campaign so that it is highly targeted and highly effective. The results are measurable an we will provide reports showing you how effectively it is working so that you know you are getting a good ROI.

To summarise, here are the top10 benefits of using Google Adwords

  1. Low Initial Cost
  2. Target Specific Traffic
  3. High ROI
  4. Define your own budget
  5. Test Marketing Campaigns
  6. Instant results and traffic
  7. Tracking success
  8. Target advert in specific areas
  9. Suggestions on high volume keywords
  10. Improves hands-on experience

Another great benefit is that AdWords are measurable and flexible. No other advertising medium will give you the sort of specifics you will get from PPC metrics.

We know how to do things right but if something changes or there is something new that you want to do, Adwords is flexible enough to make these changes.

Google Adwards will do a lot for your online marketing campaign by getting more visibility for your practice, getting your site to rank higher and get more traffic.

90% of all Google searches are for products or services, that is the way a large percentage of the population works. This number is only going to get bigger and your practice has to take advantage of this.

The problem is that you competition are also aware of this so you have to always be one step ahead and do things better. As we specialise in the dental industry, we understand the market and the competition and know how to effectively structure your Adwords spend to get the best return.

Contact our team and we will be able to tell you how together, we can make AdWords make money for your practice.

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Facebook Marketing:

Why do I need to pay for advertising of Facebook?

Powerful Adverting
In the past, many practices could develop and build up a reasonable organic following on Facebook by themselves. Facbook is a business at the end of the day and the realise they are a powerful adverting and marketing platform.
Dental Practice
As such, they have changed the rules somewhat and although you can still have a free page for your dental practice, it won’t be truly effective unless you spend a bit of money.
Adverts on Facebook
The great thing is that you really do not have to spend a fortune to get results. Adverts on Facebook are around the cheapest you will per 1000 impression ever, from about $0.25 per 1,000.

Paid advert are also more likely to lead to a direct action that converts into money. You can get instant results from spending as little a few $ a day.

 In the early days it was easy enough to create a presence and relevance on Facebook.

The same as the internet, Facebook has experienced exponential growth over the years and with more people using specialist and paying for visibility, it has become more difficult for even the most Facebook savvy amateur to keep up and remain highly visible.

Facebook allows you to be highly selective of who you target with your ad spend. This is a skill that takes knowledge and experience. If you get it right, there will be minimal waste on your efforts and maximum ROI.

It is a great way to reach specific targeted audiences that are geographically relevant to your practice. You can even direct it to the specific demographic you are targeting so your ads can be directed to specific choice of gender, age, location and even job position.

 

So how does it work?

Facebook For Business Purposes
As much as you are using Facebook for business purposes, it is still a social platform. Take advantage of that to engage with your existing patients and reach out to potential new patients.
Sharing Information
By sharing information and news that will be of interest and relevance to these people, you will solidify existing relationships and create new ones. This will make your practice more credible and likable.
Facebook Users
It also gives you the opportunity to listen to what other Facebook users are saying about your practice as well as your competitors. These insights are a valuable source of critical marketing information.

Use Facebook as an extension of your customer support

Patients can provide feedback or post questions on your Facebook wall. If this is managed correctly, it will not only improve service and relationships but help to elevate your practice. It will show existing and potential patients that you care and follow up on any issues.

 Increase awareness of your practice and encourage positive word-of-mouth

 By people liking and sharing your page and posts, it will grow your following and exposure. Once patients start posting positive massages the power is phenomenal. An endorsement of your practice by someone Facebook friend is trusted and believed and is very powerful.

Why is Facebook Advertising so Important?

Many people turn to Facebook as their first and only form of finding information on a company or organisation. If you are not prominently exposed on Facebook you will completely lose this large segment of the market.

Facebook has become a powerful social platform for people to interact and share ideas and experiences. Certain age groups use Facebook as their main source of knowledge and information. Ignore Facebook and you will miss this demographic all together.

Numerous independent studies have been conducted and the all point very positively to the way Facebook users view and believe medical and dental information they view on the platform. Many respondents reported making a medical or dental decision based on Facebook exposure only.

People are also very responsive to comments and feedback from other users. These are powerful recommendations that have a massive influence on other users. It is also one of the most important elements in your online marketing plan. Facebook has the power to drive a great number of relevant people to your website and enhance other elements of you online mix.

The benefits of having professionals assist with Facebook Advertising

Facebook is any thing but static. Just like Google and the internet as a whole, things change dramatically and constantly. While you practice your expertise, out team closely follow Facebook trends and changes, new algorithms, new concepts, changes in demographics as well as a host of other aspects. We do this everyday, for a wide range of clients and we are experts in your local areas as well as dentistry.

When changes happen, we know about it immediately and we know what sort of action is necessary to get the maximum benefit from them and reduce any downside.

This means we work with Facebook Advertising on a daily basis and have been doing so since it started. We have studied it in depth and we see what works and what does not work. We learn how to prevent minor issues from becoming problems and if there are problems, we know how to fix them. By getting the target perfect, we will get the maximum return for every $ you spend on Facebook Advertising. No other form of advertising is as powerful or as cost effective.

Our team of experts are highly experienced in local Facebook advertising to ensure that you get the maxim return on investment. Call us now for a free assessment of how we can help your practice attract more patients and make more money.

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Local Dental SEO

 Online Marketing Strategies – SEO

 You have studied and trained and now have your own dental practice. You do what you do best and give your patients excellent service and great treatment.

 You also realize that competition is fierce and you know that one of the most effective ways to market these days is online. Online marketing is indeed a powerful way and cost effective way to market your business. It is a complex process and just like your field, it is best left to specialists.

You can have a great practice, even a very good website but if it is not effectively optimised and part of a broader online marketing strategy, your content will get lost amongst the noise and clutter on the internet. When done effectively, your site, as well as other online strategies, will make your practice standout, ensuring it comes up tops in local searches for dentists and attracts new patients.

Why your Dental Practice needs a Digital Marketing Campaign:

Our specialist team will put together and effective online marketing strategy. We understand your business as we specialize in the dental industry and we understand the local online market, how they think and how they behave.

The online landscape is complex and constantly changing. Creating a great website that no one sees is like winking in the dark. It is pointless. You need a dedicated campaign, created by experts in the field that also understand your business and market.

Someone that understands the intricacies of all aspects if the local digital landscape as well your dental practice, needs to come up with a plan and strategy in order to tie all aspects of your online presence together for maximum results.

This will ensure that online visitors find your practice, see your practice and become paying patients. Only a carefully mapped out strategy will give you a good return on investment.

 

Our team of experts offer the following services to the local dental market:

SEO

Internet Marketing and Social Media Marketing

Local Marketing and Listing Management

Multi-Platform Ad Management (Google, Facebook, Bing, Yahoo, etc)

Online Reputation Management

Social Media Account Management

Customized, Relevant Content Creation

Work Tailored Specifically for Dentists

Search Engine Optimization

SEO
Search Engine Optimization (SEO) is vital to make your site findable when people are looking for your services in your area. A brilliant website will be worthless if no one gets to see it as no attention has been paid to SEO.
Dental SEO
SEO will do the following for the website of your practice: Increase rankings so it is easier to find, outranking competitors Increase your visibility, particularly in your local area Provide you with full reporting on ranking and visitors
Optimise Your Site
This is achieved by the combination of a number of specialist techniques. We only use ethical means to optimise your site and the results are effective and long lasting.

SEO

On-Site Optimization

There are a number of things that need to be tweaked or perfected on the site itself in order to get the best results from a search. To name a few of these:

Content that is fresh, relevant and unique

Title and description tags optimization, Meta tags and alt tags

Clean HTML5 and CSS3 code

User-friendly site navigation

Off-Site Optimization

Getting other pages to link back to your site is one of the best ways of improving your search ranking. Again, this is a specialist task and there is a right way and wrong way to do it. It has to be done “naturally” and ethically to have a lasting effect.

Some of the off-site SEO techniques we employ:

Unique, quality content creation and submitting articles, with back-links to quality, relevant sites. This will build up in-bound links.

 

Site speed optimization

Optimization of image and file

Effective inter-linking of site pages

Mobile- friendly sites optmization

Google Analytics installation, Google Webmaster Tool

Google Sitemap submission

XML sitemap

Google Suggestion, Google Performance Tests

Google Data Structure Test, Google Mobile Test

Website security protocol

Local SEO

Mobile SEO

Directory submission

Anchor text optimization

Advanced search engine submission

Web 2.0 sharing and engagement

Keyword mapping

Competitor analysis

In the past, people would consult a local directory to get details of a dentist if they did not have one or were looking to change or perhaps looking for someone that offers a specific service that you might offer. They might also have asked a friend or a family member. These days most people simply Google the answer. They will type in something like “Dentist in (my area)”. You could have a very expensive and impressive website but if it is not optimized correctly, no one will see your site and you have probably lost that patient, and many others, for ever.

Without a proper SEO effort, you will have no idea of how much potential you are missing. The reports you will get from us will show you where you are and what you are missing. We can show how best to capture that market so you no longer miss it.

Why SEO is so important ?

There are over 3.5 Billion searches completed on Google every day. People in your area are going to be looking for a dentist. Very few people will read more than the first 4 or 5 sites that come up on page one, even less we go on to page two. If you have correctly optimized your site for your practice, your speciality and your area, the chances a good that you will come up right near the top. Most people are not going to look much further, if they find your site, and like what they see, they will call and book an appointment or simply book it online if you want. That way, you are getting a direct return on your Facebook Advertising. 

 Call or contact us now and our team of experts will diagnose the current health of your SEO and advise on how we can go about sorting it out for you and getting you ranked at the top.